Help › How to Manage Pre-Orders

How to Manage Pre-Orders

Open the Pre-Orders section, review and edit guest orders, and print FOH/BOH/Name Cards for service.

1) Open the Pre-Orders section

From the left sidebar, click Pre-orders to view your bookings list.

Left sidebar with Pre-orders highlighted; bookings list shown on the right — Go to **Pre-orders** from the sidebar.

2) Open a booking and switch to the Preorders tab

Click any booking to open it. At the top you’ll see three tabs: Booking Details, Preorders, and Contracts. Choose Preorders to work with guest selections.

Booking details view showing the tabs: Booking Details, Preorders, Contracts — Open a booking, then select the **Preorders** tab.

3) Edit guest pre-orders or print FOH/BOH/Name Cards

Edit a guest order: In the Preorders tab, each guest appears as a card. Click the edit icon on the right side of a card to change that guest’s pre-order, then save.
Print options: Use the top-right View Print Options button to generate:
- FOH — guest-by-guest lists for service
- BOH — consolidated prep counts for kitchen
- Name Cards — place cards for table settings

Preorders tab showing guest cards and a top-right View Print Options button — Edit guest cards or open **View Print Options** to print FOH, BOH, or Name Cards.

Deadlines & Reports

Pre-orders can be edited until the booking’s deadline. After the deadline, changes require a manager override. For trends and popularity, see Reports → Menu Reports.

Last updated: 2025-11-12