Welcome to Orion's Plan Help Center
Orion's Plan is a comprehensive restaurant management platform that helps you manage bookings, menus, pre-orders, floor plans, private dining enquiries, and team collaboration.
How to Create a New Booking
Prerequisites
- You must be logged in to your restaurant account
- Your restaurant profile must be set up
- Opening hours should be configured
Method 1: Create from Bookings Page
- Navigate to the Bookings section from the main menu
- Click the "New Booking" button
- Select the date for the booking
- Choose the party size
- Select the dining area
- Pick an available time slot
- Enter guest details (name, email, phone)
- Add any special requests or notes
- Optionally assign a menu for pre-orders
- Click "Create Booking" to confirm
Frequently Asked Questions
How do I print a pre-order in Orion's Plan?
Navigate to the booking with a pre-order, click the Print button, choose FOH (front of house guest list), BOH (back of house kitchen prep), or Name Cards, then print.
How do I create a new booking?
There are three methods: from the Bookings page, from the Floor Plan view, or as a Walk-In from the floor plan sidebar.
Can guests cancel their own bookings?
Yes, guests can cancel via the link in their confirmation email or from their dashboard.
How do menu pre-orders work?
When a menu is assigned to a booking, guests receive a link to choose their dishes. Staff can also edit or override selections.
What are deposits?
Deposits are pre-payments collected via Stripe when a booking is created. They can be refundable or non-refundable based on restaurant policy.
How do I get support?
Email info@orionsplan.com, browse the documentation, or use the in-app help.
Need More Help?
Email us at info@orionsplan.com
Browse our Documentation or Interactive Guides