Making an Online Booking

Step-by-step guide to reserving a table at any restaurant.

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Making an Online Booking

You can book a table at any restaurant on Orion's Plan directly from their profile page.


Step 1: Choose Date, Time & Guests

  1. Go to the restaurant's page.
  2. Scroll to the "Reserve a Table" section.
  3. Select date, time, and number of guests.
  4. Click "Continue" or "Check Availability".

Step 2: Select a Dining Area

Some restaurants have multiple dining areas. If offered, select your preferred area.


Step 3: Enter Your Details

  • Full name (required)
  • Email address (required)
  • Phone number (required)
  • Special requests (optional)
  • Allergies or dietary requirements (optional)

Step 4: Review Booking Summary

Review restaurant name, date, time, party size, area, minimum spend, deposit, and service fee.


Step 5: Payment (If Required)

If payment is required, enter your card details (powered by Stripe) and click "Pay & Confirm". If no payment is required, simply click "Confirm Booking".


Step 6: Confirmation

You will see a booking confirmation screen and receive a confirmation email with booking details, receipt, and management link.


Cancelling a Booking

  1. Check the cancellation deadline in your confirmation email.
  2. Go to My Bookings and click "Cancel Booking", or use the link in your email.
  3. Note: some deposits are non-refundable.

Tips

  • Book early for popular dates.
  • Double-check your email address.
  • Add special requests at the time of booking.

Need more help?

Contact us at info@orionsplan.com or visit the Restaurant Help Centre if you manage a venue.