Guest Help Centre

Everything you need to know as a guest on Orion's Plan

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Welcome

Whether you are booking a table for the first time or managing your upcoming reservations, these guides walk you through every feature available to you as a guest. Select a topic below to get started.

Before You Log In

Features available without an account.

Discovering Restaurants

How to find, browse, and explore restaurants on Orion's Plan.

Making an Online Booking

Step-by-step guide to reserving a table at any restaurant.

Pre-ordering Your Meal

How to use a preorder link to select your meals before your visit.

Private Dining Enquiries

How to enquire about private dining and special events.

Registration & Login

How to create your account and sign in to access all features.

After You Log In

Features available from your dashboard.

Dashboard Overview

A tour of your guest dashboard and how to navigate it.

Managing Your Bookings

How to view, track, and cancel your restaurant bookings.

My Preorders

Understanding your preorders as both a guest and party organiser.

Chat & Messaging

How to message restaurants about your bookings and enquiries.

Profile Management

How to view and update your personal information.

Settings & Preferences

Customise your appearance, notifications, security, and account.

Payments & Deposits

Understanding deposits, fees, refunds, and payment links.

Need more help?

Contact us at info@orionsplan.com or visit the Restaurant Help Centre if you manage a venue.